Wydely integrations
Bring the business events behind an order or payment into your customer conversations. Choose a connection, prepare the right message and follow what happens next.
Beta Availability depends on your project, permissions and provider setup.
A connected customer journey
Stores & payment apps
Four integrations, each with its own setup and supported events. Explore the guide for the workflow your business needs.
Keep order conversations connected to your Shopify store.
Configure order and payment updates, fulfillment messages, COD confirmation and checkout recovery around supported store events.
Available workflows depend on store access, event data and message setup.
Explore ShopifyTurn WooCommerce order changes into useful customer updates.
Set up order confirmation, online-payment, completed-order, cancellation and failed-order messages, with an order workspace and activity history.
Shipping tracking and abandoned-cart reminders are not included in this integration.
Explore WooCommerceKeep customers informed when a payment status changes.
Connect payment-received, payment-failed and refund-processed events to approved WhatsApp templates or matching automation flows.
Test mode records events without sending WhatsApp messages or starting flows.
Explore RazorpayBring PayU India payment events into your customer workflow.
Use your PayU India merchant connection to review payment and refund events, then configure relevant WhatsApp updates for future live events.
This connection handles payment updates; requesting payment in chat uses WhatsApp Payments.
Explore PayUFrom setup to a useful message
Connecting a provider is the first step. Choose what to send and check the result before expanding your workflow.
Open Integration in your Wydely workspace. Select the provider and complete the connection steps with the account owner.
Review supported events, customer permission and message requirements. Configure the approved template or supported flow for the update.
Use the provider’s testing options, then inspect order or payment activity. Check skipped or failed updates before enabling more messages.
More ways to connect
Use Developer API for your own software. Review project API keys and the documented operations your workflow needs.
Explore Developer APIUse WhatsApp Payments to explore eligible order-related payment requests. A merchant event connection does not activate a WhatsApp payment configuration.
Explore WhatsApp PaymentsBefore you connect
The four provider integrations are in Beta. Confirm access and the supported workflow for your project before making it part of day-to-day operations.
Bring your workflow
Show us the store or payment journey you want to support. We’ll help you review the setup and the messages your customers should receive.
See how Wydely can support your team’s messaging workflow. Review account setup and requirements in a demo.
Your WhatsApp workspace
Every hello deserves a next step.
One workspace for the conversations your team handles every day.
Let’s explore it together
Tell us what your team handles today. We’ll explore the relevant tools and setup together.
Messaging depends on account eligibility, approved templates and applicable WhatsApp policies.