Skip to content
Customers · Contacts & segmentation

Know your customers.
Make outreach relevant.

Bring names, numbers and customer details into one directory. Add tags, review messaging preferences and filter the list before choosing who to contact.

  • CSV import & export
  • Tags & attributes
  • Audience filters
Contact directoryWydely product UI · sample data
Wydely Contacts directory with sample names, reserved phone numbers, tags, source, activity and opt-in columns.
A single directory brings names, numbers and the details behind the next conversation together.
What your team can do

A useful audience starts with useful context.

Bring your customer information together before deciding what to send and who should receive it.

Bring contacts together

Add individual contacts or import a CSV. Keep names, numbers and useful customer details in one place.

Organize by what matters

Use tags and custom attributes to group customers by interest, source or the information your team records.

Choose a relevant audience

Search and filter contacts, review opt-in status and select the people for a focused campaign.

A closer look

Choose who the message is for.

Use tags, opt-in status, source and activity to review the contacts behind your audience. Importing a list does not create consent.

  • Review the tag or customer interest.
  • Check the recorded messaging preference.
  • Inspect the selection before creating a campaign.
A closer lookWydely product UI · sample data
Wydely contact filter dialog with tags, opt-in status, source, contact status and sort controls.
Wydely product UI · sample data. Open the capture to inspect the screen.
Example workflow

Build an audience for one useful message.

An example for a team following up with people interested in a particular service.

A useful next step
Your next campaign starts with a relevant audience and the context behind the selection.
  1. 01

    Add your customer data

    Import your contact list or create individual records. Review the fields and phone numbers before saving.

  2. 02

    Record interest and consent

    Add a relevant tag or attribute and keep the customer’s messaging preference visible.

  3. 03

    Choose your next audience

    Filter the directory, review the matching contacts and prepare a campaign using an appropriate template.

Make it work for your business

Make your customer data ready to use.

Bring a sample of the fields you keep today. We can show how contact details, tags and attributes fit your business.

Review your requirements
A few useful answers

Know what to expect.

Review the details before choosing your workflow.

Explore plans
Can I import and export contacts?

The contact workspace includes CSV import and export. Available actions depend on your access, account setup and plan limits.

What is the difference between a tag and an attribute?

A tag groups contacts with a shared label. An attribute stores a detail, such as an interest or customer reference. Use them together to keep audiences useful.

Does importing a list give me permission to message it?

No. Importing a contact does not establish consent. Your business must have the required permission to contact customers and must respect their opt-outs.

See Wydely in action

Turn a contact list into useful customer context.

Walk through your fields, audience filters and follow-up process with our team.