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Official Meta Tech Provider

WhatsApp Business API for Campaigns & Support

Bring campaigns, customer conversations, and automation together. Connect your business to WhatsApp with a workspace your whole team can use.

  • Opted-in campaigns
  • Shared team inbox
  • No-code automation
Example campaign workspace with an opted-in audience, approved template, and WhatsApp message preview
Illustrative workflow · Built around your business
Built for your team

One workspace. Every customer conversation.

Move from your first campaign to the next reply with tools that work together.

Make every campaign relevant

Choose opted-in audiences, personalize approved templates, and schedule messages for the right moment.

Continue the conversation

Follow up on click-to-WhatsApp ad enquiries and collect details before your team takes over.

Give your team a shared inbox

Assign conversations to teammates and keep customer messages organized in one workspace.

Keep customer context close

Use contact tags and attributes to organize details and prepare relevant campaign audiences.

See what happens after send

Review delivery, read status, and recipient history to understand how your messages perform.

Shared team inbox

Keep the conversation moving.

A campaign is only the beginning. Give your team the customer context they need to pick up the next reply.

  • Assign each conversation to the right teammate
  • Keep messages and contact details in one workspace
  • Use tags to organize the next follow-up
Explore the platform
Example shared inbox showing a customer query, teammate assignment, and contact tags
Illustrative workflow · Built around your business
Plan your setup

Choose the workflows your business needs.

A clear view of what you can do with Wydely and what to prepare before you launch.

Your workflow With Wydely Before you start
Campaigns Personalized template messages Recipient opt-in and approved templates
Team conversations A shared inbox with assignments A connected business number and agent access
Chatbot flows Visual messages, questions, and branches A tested conversation flow
Contact organization Tags and contact attributes Relevant customer details
Scheduled sending Campaigns prepared for a later time An eligible audience and account
Message reporting Delivery, read status, and recipient history Available message-status data
Human follow-up Conversations assigned to teammates A staffed escalation path

Messaging is subject to your account limits and WhatsApp’s messaging policy. Use approved templates where required and give customers a clear way to reach your team.

Simple setup

From business number to first conversation.

Prepare your business details and number. Setup depends on account eligibility and any required Meta reviews.

  1. 01

    Connect Business Manager

    Link your Facebook Business Manager account to begin your WhatsApp Business API setup.

  2. 02

    Connect your WhatsApp account

    Create a new WhatsApp Business Account or link your existing one with guided setup.

  3. 03

    Verify and prepare to send

    Verify your number, confirm account readiness, and prepare approved templates for your first campaign.

Your next conversation starts here

Bring your WhatsApp conversations together.

See how Wydely fits your campaign and customer-support workflows. We’ll walk you through the setup.

Official Meta Tech Provider · Guided onboarding