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The Wydely platform

Wydely WhatsApp communication features

Wydely brings shared conversations, contacts, campaigns and automation into a WhatsApp customer communication workspace.

Wydely inbox and customer details
Wydely product UI · sample data. Chats, ownership and customer context in one workspace.

Find the tools for your next step.

Shared Team Inbox

Assign conversations, add private notes and reply with your team from one workspace.

Explore Shared Team Inbox

Contacts & Segmentation

Organize contacts with tags and attributes, and manage opt-ins and opt-outs.

Explore Contacts & Segmentation

Campaigns & Broadcasts

Select opted-in audiences, personalize approved templates and schedule campaigns.

Explore Campaigns & Broadcasts

Message Templates

Prepare reusable text and rich-media messages and follow their approval status.

Explore Message Templates

Click-to-WhatsApp Ads

Bring ad enquiries into WhatsApp conversations and organize the leads your team receives.

Explore Click-to-WhatsApp Ads

No-Code Chatbot

Build and test conversation flows for common questions, lead capture and follow-ups.

Explore No-Code Chatbot

WhatsApp Flows

Collect structured responses through supported forms inside a WhatsApp conversation.

Explore WhatsApp Flows

AI Assistant

Configure replies around your approved business knowledge and human handoff rules.

Explore AI Assistant

Catalog

Share connected catalog items and product information with customers.

Explore Catalog

WhatsApp Payments

Explore payment links and order updates for your supported market and account setup.

Explore WhatsApp Payments

Shopify Integration

Connect your store and review supported order and customer messaging workflows.

Explore Shopify Integration

Developer API

Connect business events with messaging through your software and integration setup.

Explore Developer API

Campaign Reporting

Review sent, delivered, read and failed messages alongside recipient history.

Explore Campaign Reporting

Business Verification Guidance

Prepare account requirements and understand the business verification process.

Explore Business Verification Guidance

Feature access depends on your plan and account setup. Each product page explains the workflow and its requirements. Compare the included features and capacity before choosing a plan.

Unsure where to begin?

Start with the setup guide, or show us the process you want to improve.

Read the setup guide