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Features

Everything you need to grow on WhatsApp

One powerful platform to broadcast, automate, sell and support โ€” all inside the app your customers already love.

Broadcast

Plan WhatsApp campaigns for opted-in customers

Organize your opted-in contacts and send personalised WhatsApp templates with images, buttons and offers. Choose an audience and schedule your next campaign.

  • Text and rich-media templates
  • Clickable Buy Now / Call buttons
  • Smart scheduling & audiences
  • Delivery and read-status tracking
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Illustrative campaign preview
Automation

Build no-code WhatsApp conversation flows

Use the visual builder to answer common questions, capture enquiry details and guide customers through product and order conversations.

  • Visual flow builder
  • Auto-replies & quick replies
  • Lead capture into your CRM
  • Catalog & order flows
Hi! How can we help?
Show me offers
Lead saved โ†’ CRM
Payments

Connect payments to customer conversations

Explore payment and COD confirmation workflows for your account. Available payment methods depend on your market and setup.

  • Review supported payment methods
  • Payment links
  • COD confirmation
  • Checkout follow-ups

Illustrative payment preview

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Insights

Review campaign delivery and read status

Review message delivery, read status and failures for your campaigns. Use recipient history to investigate issues and plan follow-ups.

  • Delivered & read tracking
  • Recipient message history
  • Campaign reports
  • Failed-message review
Delivered
Message status
Read
Message status
Failed
Message status

Illustrative reporting preview

All features

A complete WhatsApp toolkit

Bulk Broadcasts

Prepare rich-media templates, select opted-in audiences and schedule WhatsApp campaigns.

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No-Code Chatbots

Build conversation flows to answer common questions, capture enquiry details and guide customer conversations.

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Click-to-WhatsApp Ads

Bring people from Facebook and Instagram ads into a WhatsApp conversation with your team.

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Payment Workflows

Explore payment links and order confirmations, with supported methods based on your market and account setup.

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WhatsApp Store & Catalog

Share catalog items and product information in customer conversations.

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Shared Team Inbox

Assign conversations, add private notes and manage customer messages with your team.

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Campaign Reporting

Review delivery, read status and failures alongside recipient message history.

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Contact Segmentation

Organize contacts using tags and attributes to select relevant campaign audiences.

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Business Verification Guidance

Get guidance on account requirements and the business verification process.

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Campaigns

Built exclusively for WhatsApp users

Use the latest WhatsApp features in your favour before your competitors do.

CTWA

Click-to-WhatsApp Ads

Bring users from Facebook & Instagram ads directly into WhatsApp chats.

Payments

Explore Payment Workflows

Confirm supported payment methods and account requirements for your market.

Commerce

Share Product Information

Help customers explore products through connected catalog and messaging workflows.

The Wydely Advantage

Set up your Official Business API

Manage templates, campaigns and team conversations from a shared workspace.

Customer Consent Controls

Manage opt-ins and opt-outs for your WhatsApp audience.

Business Verification Guidance

Get help with the business verification process and account requirements.

Campaign Analytics

Review message delivery, read status and failures for your campaigns.

Product Support

Get help with account setup, templates and campaign workflows.

Message Templates

Prepare text and rich-media templates for customer communication.

Contact Segmentation

Organize customers with tags and attributes to build relevant audiences.

Why WhatsApp in 2026?

The one platform that brings together actionable notifications and customer support.

Campaigns
Opted-in outreach
Chatbots
Conversation flows
Inbox
Team conversations
Reports
Message status
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Ready to scale your business on WhatsApp?

Bring campaigns, chatbots and customer conversations into one workspace. Build your first flow with the visual editor.

Shared team inbox WhatsApp Business API Customer consent controls