WhatsApp Business API: Team Inbox, Campaigns & AI | Wydely

Wydely introduction transcript

A question. A product enquiry. A customer ready for the next step. Bring these conversations together with Wydely.

Start with Click-to-WhatsApp ads on Facebook and Instagram. Add website widgets, links and QR codes, so customers have more ways to reach your business.

Give your team one shared inbox. Assign conversations, save replies, share media from your library and keep customer notes. Manage permissions, with context close at hand.

Import and export contacts with CSV. Add tags, custom attributes and segments. Manage opt-in and opt-out rules to keep customer preferences in view.

Create reusable message templates, personalise broadcasts and schedule campaigns. Preview the message, choose the audience and check approval status before the next send.

Build AI Agents around your business knowledge, using website sources, documents and instructions. Test answers, review sources and keep your team in control.

Build no-code chatbots and automations that connect replies to the next action. Add conditions, waits and follow-ups, then route conversations to the right teammate.

Turn a long exchange into a guided form with WhatsApp Flows. Collect enquiries, preferences and appointment requests, then review the responses together.

Bring your catalog into the conversation and share products. With eligible payments connected, send payment requests and review their status, without losing customer context.

Connect Shopify to keep order, payment and shipping updates moving. Set up opted-in checkout recovery, map your templates and review automation activity in one workspace.

See what happened after send: delivery, reads and responses. Connect your existing tools through the developer API, with project access and resource documentation.

From the first hello to a useful next step. Your business, moving the conversation forward. Wydely. Book a demo today.